Ethics and Compliance

Ethics and compliance are two sides of the same coin. Compliance is about following the law while ethics is about doing the right thing, regardless of what the law says. At AEP, we are guided by high standards of ethics and rigorous compliance. We are committed to health, safety, financial and environmental compliance, and we believe it is unacceptable to bend the rules in order to get the job done. At the same time, we hold ourselves to a high standard of ethical conduct – acting on our values and always doing what is right.

At AEP, we provide annual, mandatory training to all employees on the Principles of Business Conduct.

We are guided by principles of business conduct at every level – from the board of directors and management to employees on the front line. We encourage employees to speak up when they see something that falls short of these expectations, and we hold ourselves accountable. If employees are unwilling to report an ethics or compliance violation because of fear of retaliation, our corporate culture, our reputation and the financial health of the company are at risk. We maintain a confidential 24/7 hotline that allows employees to report concerns anonymously or to seek guidance on ethical, safety or compliance issues.

We also provide annual, mandatory training to all employees on the Principles of Business Conduct. This training includes evaluation of several distinct scenarios in some of our higher-risk areas, including conflicts of interest, misuse of company assets, management of personally identifiable information, and our anti-retaliation policy. This scenario training helps our employees consider these principles in the context of “real world” risks that might arise in their day-to-day job duties. Significant portions of our employee population also receive regular compliance training on the federal and state codes of conduct that govern our business.